Thursday, October 11, 2012

FAX on Elastix is not working - Elastix Forums :: Open Source ...

Hi

I m new to Elastix and so far i got all things working in Elastix as per my requirement but I m facing issue configuring Virtual FAX numbers.
I m using Elatix 2.3.0 and configured 2 IAX FAX extension. When i try to send fax using "Send FAX" option in elastix from one IAX extension to another it works fine. but when I try to send FAX on DID number assigned to the IAX extension it does not work.

When I dial either of the DID number I can hear the FAX tone.

When sending the FAX i get the message on Elastix webportal as

Sending job 24 on ttyIAX1
Receiving facsimile on ttyIAX2

here is log from "/etc/hylafax/etc/xferfaxlog"
10/10/12 16:34 CALL 000000232 ttyIAX2 "" fax "" "" 0 0 0:48 0:48 "No answer (T.30 T1 timeout)" "67260000" "67260000" "<NONE>:" "" ""
10/10/12 16:34 SEND 000000231 ttyIAX1 24 "" asterisk@bspdiasterisk1.internal.directi.com "030419899" "" 2220073 0 0:49 0:00 "No carrier detected" "" "" """asterisk" "00 00 00"

My PRI lines are terminated on Digium G100 gateway and a SIP trunk is configured between Elastix servers and Digium gateway.

am I missing something when configuring FAX on Elastix ??

Thanks,
Mushir.

Source: http://www.elastix.org/index.php/en/component/kunena/38-hylafax/110678-fax-on-elastix-is-not-working.html

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